CASE STUDY
July 19, 2022

NPCC Learning-Oriented Discovery

A 10 week evaluation of the National Cybercrime Training Programme across the 43 Police Forces of England and Wales.

11
Regional Organised Crime Units
43
Police Forces
500+
Specialist Cybercrime Officers impacted

ABOUT

In 2019, the National Police Chiefs’ Council (NPCC) launched the National Cybercrime Training Programme in order to ensure the regional and local cybercrime units are equipped with the training and skills required to tackle cybercrime. Adopting the counter-terrorism approach, this training programme works across the “4Ps”: Pursue, Protect/ Prepare, and Prevent. This learning-oriented discovery report offers an initial mapping of the required policing activities across the 4Ps, and evaluates the existing National Cybercrime Training Programme in relation to these, in order to make recommendations for how this training might be enhanced and shaped in the future.

KEY FEATURES

The PUBLIC School of Technology conducted a 10 week evaluation of the National Cybercrime Training Programme across the 43 Police Forces of England and Wales. Through this work, PST conducted learning-oriented discovery, evaluation of the current training offering, and produced design recommendations for a new training programme moving forward.

The PUBLIC School of Technology used a learning-oriented discovery process to map the needs of the learners, against the requirements from their job, making the training as precise, accurate, and as effective as possible. Our researchers produced a 32 page evaluation report, detailing specific requirements for the successful design and delivery of a new training programme, which the NPCC will use to effectively procure training in the future.

DISCOVER

The PUBLIC School of technology conducted a 4-week Discovery process, using desk and user research to map the needs of learners across a diverse sample of cybercrime policing personnel. Our researchers identified learner goals and motivations through interviews and focus groups. Utilising our research and internal network of cyber experts, our team conducted a learning gap analysis identifying the knowledge and skills required for effective practice in cybercrime policing.

DESIGN

Following our research, job task and gap analysis, our team produced specific learning objectives and design requirements for a future programme, highlighting specifically where knowledge and skill can be enhanced. The PUBLIC School of Technology produced an evaluation report, including curricular content, content format, training techniques, operational delivery and quality assurance recommendations for future iterations of the training programme.

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